Providing quality customer service is our Primary business. Guardian Realty Management utilizes Cove, a web-based service request system to provide immediate response to tenant service requests.
The key tenant features of Cove are:
• 24/7 Service requests
• Status updates of the service request
• Tenant announcements
• Tenant information documents
Cove allows prompt communication regarding important building announcements that are sent directly to the tenant’s email. To ensure that all requests are handled promptly, we have also incorporated a tenant emergency line that provides access to our Property Management and Services team, 24/7.